Intellectual Property Rights

Note on copyrights and trademark protection

Cysum respects the intellectual property of others and we ask our users to do the same. If you have any concerns or would like to report a possible infringement of intellectual property rights on our website, please contact us immediately.

1. Notification of legal violations
If you believe that your copyright, trademark or other property rights are protected by products or content on www.cysum.com if you are injured, please send us a detailed e-mail to:

E-Mail: customer@cysum.com

Please provide the following information in your message:

  • A detailed description of the protected right that you believe has been infringed.
  • A specific identification of the product or content on our website to which the allegation relates (ideally with a direct link).
  • Your contact details (name, address, telephone number and e-mail address).
  • A statement that you believe in good faith that the information in the communication is correct.

Please note: This e-mail address is intended exclusively for inquiries about intellectual property and legal matters. Other inquiries (e.g. about the order status or customer support) will not be processed via this address.

2. Imprint & Contact Information
Responsible for the content of this website in accordance with the legal provisions is:

DAOGESHI TRADING CO., LIMITED
Wealth Commercial Centre, No. 48 Kwong Wa Street
Flat/RM No. 6, 12. Floor
Hong Kong

E-Mail: customer@cysum.com

Tel: +86 15901138693

 

 

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Frequently Asked Questions

Is the test ride free?

Yes, all test rides are 100% free with no obligation to purchase.

Can I test ride without an appointment?

To ensure a dedicated specialist and the specific model you want to test are fully prepared, appointments are strictly required.

What do I need to bring?

Please bring a valid government-issued photo ID. We recommend wearing comfortable footwear and clothing suitable for riding.